MSDN Login

Video demonstration and instructions on how to use the MSDN Login:


MSDN Login Step by Step Instructions:

  1. Begin by visiting their website at
  2. Scroll to the far right side of the screen, at the very top is where you'll find it.
  3. Click on the "sign in" link right above the gray box with a magnifying glass in it.
  4. Enter in your email address and password and click the blue sign in box.
  5. If you click the "keep me signed in" box as well it will make signing in easier next time.


This did not work? Let's try this first; check that you didn't have the caps lock button on and try logging in once more. If it still did not work then move on to the next set of directions.



MSDN Password Reset Instructions:

  1. Click on the "Can't access your account?" link.
  2. Enter your Microsoft account and the characters listed in the picture below.
  3. If the characters are too difficult to decypher, click the audio button and it will say them out loud to you.
  4. Click the blue "next" button.
  5. This will reset your password by sending it to your email address
  6. Try logging in again.
  7. You can also choose the "Sign in with a single-use code" link.
  8. Fill in your email address and mobile telephone number and click the blue "Text me the code" box.
  9. Then try logging in again.


IF this still did not work then it's time to contact us and let us help you. We can walk you through the process easily and simply. Choose from one of the following contact options and you'll be on your way.


MSDN Contact Information:

Visit the Help center : Click here

MSDN Customer Service Centers can assist you with topics including new orders or renewing a subscription, activating your subscription, billing, managing subscriptions under a Volume Licensing agreement, access to Subscriber Downloads, and more.

Looking for help with other Microsoft programs?          BizSpark | DreamSpark | Partner Network

Quick Links:          North America | Europe, Middle East, and Africa | Latin America | Japan | Asia Pacific

North American Contact Hours: 5:30 a.m. to 5:30 p.m. Pacific Time, Monday – Friday, except holidays

Languages Supported: English

Canada             (800) 759-5474            
United States             (800) 759-5474            


Explore the help topics listed to the left for answers to the most common questions about MSDN subscriptions.  You can also:

 Contact Us          

Are you a new subscriber?  Try the Getting Started section to the left.

The MSDN subscriber site is organized into the following sections:

  • Home: This is the starting place, with announcements about new products and resources of interest to subscribers.
  • My Account: Look up your subscription account information and manage subscriptions linked to your Microsoft account.
  • Buy: Buy a subscription directly from Microsoft, or compare subscription levels to understand what benefits are available.
  • Renew or Upgrade: Renew your current subscription, or upgrade to a higher level.
  • Subscriber Downloads: Anyone can browse our enormous software library, and subscribers can download the products that are available to their subscription level.
  • My Product Keys: Look up product keys associated with your account and use them for the software you download.
  • Help: Review information about getting started as a new subscriber, managing your account, using Subscriber Downloads, how you can use the software under your MSDN license, and more.


If you are a member of another Microsoft program, please contact the customer service center for that program directly.

To see contact information on other countries visit this page: click here


Please check back here for more information and updates on the MSDN login process.